Marketing Officer - Supporter Retention

Location: Bristol with hybrid working (40% office based)

Salary: £30,323 to £31,823 per Annum

Employment Type: Full-time, 35 hours per week, Permanent

About our Organisation 

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.  

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most. 

About the Opportunity 

Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You’ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You’ll bring experience in excellent supporter stewardship and writing for different audiences across both print and digital formats.

About You 

You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of audiences across multiple channels. Experience of end to end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics.

Our Benefits 

We offer a range of financial and lifestyle benefits to all our employees, including:  

27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time) 

Pension scheme with ethical investment options and employer contribution increasing with length of service 

Free membership of the Soil Association and discounts on organic produce 

Volunteer days to give back to the local community or support green initiatives 

Family friendly policies and flexible working  

Cycle to work scheme 

Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce 

To Apply 

Click ‘apply now’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. 

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. 

For any queries, please contact recruitment@soilassociation.org 

Please note we do not accept CVs or Cover Letters. 

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat. 

Thank you for your interest in supporting our work at the Soil Association.